How can I pay?

We offer several types of payment:

1) Cash on delivery

2) Payment via the Paypal portal

3) Payment by credit card (Visa, Mastercard)

4) Payment by pre-invoice

All payment and shipping information will be returned to you in a return message.
If you have decided to pay by proforma invoice, we will send you a proforma invoice with payment information to your e-mail address.
Upon delivery of the ordered products, you will also receive an invoice detailing the price and all costs related to the purchase. The buyer is obliged to check the correctness of the information on the invoice and to notify the seller of any errors within eight days of receipt. The provider will not take into account objections made later regarding the correctness of the issued invoices.

Changing or canceling a purchase

In the event of a change or cancellation of the order, the buyer is obliged to notify the provider via email 

In the event that the buyer does not pick up the package when purchasing with cash on delivery, the store may charge him the cost of postage, return postage and packaging at a flat rate of €8.00.

We reserve the right to exceptionally (partially) withdraw from the execution of the order in cases where the ordered products run out of stock during the order processing process, if we determine an increased payment risk of the buyer, if the order form was not completed in accordance with the General Terms or if there was an obvious errors in the price list. In all such and similar cases, we will notify you immediately by e-mail of a possible withdrawal from the contract.

Complaints and disputes

The provider and the buyer agree to resolve any disputes between themselves with understanding, respect and a great deal of patience. In the case of claims, complaints or remarks, the buyer is obliged to first address his complaints in writing to the provider via e-mail at

All complaints are treated confidentially. The provider will do his best to resolve all disputes reasonably and in favor of the customer. After receiving the complaint, the provider will inform the buyer as soon as possible about the receipt of the complaint or complaint and inform him how long the resolution process will take. The buyer and the provider undertake to resolve any disputes amicably, or if this is not possible, to the competent court. The provider and the user (buyer), as participants in electronic business, mutually recognize the validity of electronic messages in court.

For these General Terms and Conditions and for all disputes between the provider and the user (buyer), the Slovenian material and procedural law applies and is applied, whereby the rules of international private law that would prove the application of any other law do not apply.

The provisions of the Code of Obligations, the Act on Electronic Business on the Market, the Act on the Protection of Personal Data and the Act on Consumer Protection apply mutatis mutandis to all relationships and rights and obligations not regulated by these General Terms and Conditions.

User reviews and product ratings

Opinions, comments and product ratings given by users or visitors are part of the functionality of the online store and are intended for the user community. The provider is not responsible for the content of opinions, comments and product ratings given by users or visitors. The provider reviews opinions, comments and evaluations before publication and rejects those that contain obvious falsehoods, are misleading, offensive, obscene or, in the opinion of the provider, do not provide benefits to other users or visitors to the online store. The provider is not responsible for the information in opinions, comments and evaluations and disclaims any responsibility arising from this information. By submitting an opinion, comment or rating, the user or visitor expressly agrees to the terms of use and allows the provider to publish part or the entire text in all electronic and other media. The provider has the right to use the content of the opinion, comment or rating indefinitely and for any purpose that is in the provider's business interest, including publication in advertisements or other marketing communications. The author of the opinion, comment or evaluation simultaneously declares and guarantees that he is the owner of the material and moral copyrights for the opinions, comments or evaluations written and that he transfers these rights to the provider free of charge, non-exclusively and without time limit.


You agree that these General Terms and Conditions have entered into force in Slovenia and are governed and interpreted in accordance with Slovenian legislation. Each party to this agreement acknowledges the exclusive jurisdiction of the court in Ljubljana, Slovenia, and waives jurisdiction, venue or other objections to those courts. In any action to enforce this agreement, the prevailing party will be entitled to costs and attorneys' fees. In the event that all provisions of this agreement issued by a court or other tribunal or a competent court cannot be enforced, these provisions shall be limited or eliminated to the minimum extent necessary for these General Terms and Conditions to remain in full force and effect. These General Terms and Conditions represent the entire agreement between the two parties relating to the content of these General Terms and Conditions, all previous written or oral agreements between the parties are canceled by these General Terms and Conditions. The waiver of one or the other contracting party with respect to any breach shall be considered a waiver of any prior or subsequent breach or default.