Refund policy
Returning clothes
We are aware that when buying clothes online, there is a greater chance that the size or cut of the clothing will not suit you, so we make a special effort to make exchanges and returns quickly and without complications.
Items can only be returned or exchanged if the item is undamaged and unused.
You can return the item within 15 days of purchase with an invoice to the address:
Urška Krajnc Vrbič sp
Zaloška 269
1000 Ljubljana
Inform us about this at the email address prodajalnica@osterjezik.si and include your information:
Name and surname
Address
TRR to which we refund your purchase price (without calculated postage costs)